askCHARITY Privacy Policy

Privicy Policy

The askCHARITY website and blog is managed by CharityComms. CharityComms ("We", "us" or "our") is committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998 (the Act), the data controller is CharityComms of 2-6 Tenter Ground, London, E1 7NH.

What information we collect

Personal information

If you choose to register with askCHARITY, you will be asked to supply personal information via a form on the askCHARITY website. Personal information is anything that enables us to identify you in some way, such as your name and an email address. The types of information we might collect includes names, work e-mail addresses and telephone numbers.

If you supply such information, we are legally bound by the Data Protection Act 1998 to ensure that such information is only used for the purpose for which it was requested and also to ensure that the data is held securely.

Cookies

We may collect and record information in order for us to understand more about how our site is used and in turn to make sure that the site reflects your needs. To do this we may send cookies to your PC. A cookie is a small file containing information that allows us to recognise that you have used the site before, but will not contain any other personal data.

If you do not want cookies to be stored on your PC it is possible to disable this function within your browser. However, disabling cookies will affect your ability to access parts of the askCHARITY website. askCHARITY uses cookies to hold a registered userÕs authentication session when they are on site, and to keep users logged in during returning visits.

To disable cookies:

In Internet Explorer, click on Tools, click on Settings, click on the Privacy tab and then use the slider bar to choose the level of privacy you want.

In Firefox, click on Tools, click on Options, click on Privacy, click on the Cookies tab and choose your level of privacy.

For more information on cookies, visit All about cookies.

How do we use your information?

We use information held about you in the following ways:

To provide you with information about your askCHARITY account.
To provide you with updates on the askCHARITY website.
To provide you with information and notification of events, workshops and training sessions run by CharityComms and occasionally selected partners.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service.

CharityComms does not rent or sell mailing details to any third party.

Where we store your personal information

The information that we collect from you will not be transferred to, and stored at, a site outside of the European Economic Area (EEA).

Our e-communications

Members can unsubscribe at the bottom of any enewsletters sent or by emailing ellie@charitycomms.org.uk or info@askcharity.org.uk.

Confidentiality

Where we have given you a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone outside of your organisation. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

The askCHARITY website includes links to other sites, not owned or managed by CharityComms. We cannot be held responsible for the privacy of data collected by websites not managed by CharityComms.

Access to your information

You may request a copy of any personal information that CharityComms has about you. Please email ellie@charitycomms.org.uk or write to CharityComms, 2-6 Tenter Ground, London, E1 7NH. CharityComms does not make a charge for supplying this information and will reply within 40 days of receipt of your request. It will help us to locate your records more easily if you can tell us something about the nature of your contact with CharityComms.

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